How it all works.
Getting set up with your Surple account is simple and can be broken down into four key steps.
You provide some basic information.
Some of the information we require to get started includes some details about you and your company. We also require information on the energy data you'd like to connect to Surple such as the source (API, FTP, energy supplier) and the unique meter identifiers. Don't worry if you don't know where to find all of this. A sales representative will be able to help you during your onboarding session.
We connect your energy data to Surple.
With the information provided by you in the onboarding session, we can get to work setting up the necessary data connections. When established, these connections will begin to import new energy data into Surple automatically. Typically, this process takes about a week. However, it can take a bit longer if we need to arrange access through your energy supplier or data collector.
We send you an email with your account details.
After we've set up the necessary data connections, you're good to go. We'll send you an email telling you that your account setup is complete. This email will also contain the details that you'll need to use to log in to Surple.
You log in and start making energy savings.
It's time to realise the benefits of your new energy management software. As soon as your account is set up, Surple's machine learning capabilities will start uncovering unique insights about where you're using too much energy, allowing you to take action and start improving your efficiency right away.