Privacy & Cookie Policy

This Privacy & Cookie Policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read this policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website, and use cookies to offer better site experiences and tools in the future.

 

What personal information do we collect from the people that visit our website?

We do not collect any personal information from individuals as they navigate this website. If you choose to Register on the Sign Up page, the information we collect includes your name, email address, company name and optionally, the MPANs/MPRNs of your utility meters. If you choose to subscribe to our mailing list, we collect your name and email address so that we can send you fortnightly email newsletters. 

 

Do we use ‘cookies’ on this website?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

 

We use cookies to:

  • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies. If you turn cookies off, It won’t affect the user’s experience.

 

Marketing

By subscribing to our mailing list from the Subscribe page, you consent to us emailing you a fortnightly newsletter that contains information about our product and services. If you have consented to receive marketing emails and no longer wish to be contacted, please email us at team@surple.co.uk and we will remove you from our mailing list. 

Alternatively, you can unsubscribe from our mailing list by clicking the unsubscribe button included at the bottom of our email newsletter.

 

Third-party disclosure

We do not sell or trade to outside parties your Personally Identifiable Information. Any information gathered during the Sign Up page is exclusively used to set up your account. This means we may need to share some of your details with your registered Data Collector so that we can access your utility data. The information you supply to us when subscribing to our newsletter is exclusively used to send you fortnightly newsletter emails.

 

Third-party links

We do not include or offer third-party products or services on our website.

 

We have implemented the following on this site:

  • Demographics and Interests Reporting

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) to see the demographics and interests of potential leads that visit our website.

 

You will be notified of any Privacy Policy changes:

On our privacy policy page.

 

How does our site handle Do Not Track signals?

We honour Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

 

Does our site allow third-party behavioural tracking?

This site uses Google Analytics to compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future.

 

Contacting us

If there are any questions regarding this privacy policy, you may contact us using the information below.

 

Innovation Centre Coldra Woods
Newport, NP18 2YB
United Kingdom
team@surple.co.uk

 

Last edited on 19-03-2020